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Do I have
the right to select the repair shop? Yes.
Select the shop of your choice and notify your insurance company of the claim.
Do I Need
to Get Three Estimates?
No. Notify your insurance company or agent. Your adjuster may inspect the
damage. If possible, get a copy of the adjuster's estimate and take the vehicle
to a shop of your choice. In some areas insurance companies can pay claims
directly. If an insurance agent asks you to obtain two estimates, ask if they
intend to pay your claim directly. If so, obtain two estimates as soon as
possible. This will help you settle your claim. If the agent is not responsible
for paying your claim, contact your insurance adjuster. Generally claims are
handled by the insurance company's claims department, not by individual agents.
(Avoid getting estimates from shops where you do not intend to get your vehicle
repaired).
Must I Notify
My Insurance Company Before Repairs?
Yes. Insurance policies require that you notify the company or your agent.
You will be asked to make a report as well as make the damaged vehicle available
for inspection.